Last updated March 22, 2023
This privacy notice for
Lexandria Inc.
( " Company
," "we," "us," or
"our"
), describes how and why we might collect, store, use, and/or share (
"process" )
your information when you use our services ( "Services" ), such as when you:
- Visit our website
at https://lexandria.ai , or any website of ours that links to this privacy notice
- Engage with us in other
related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help
you understand your privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact us at [email protected] .
SUMMARY OF
KEY POINTS
This
summary provides key points from our privacy notice, but you can find out more details about any of these
topics by clicking the link following each key point or by using our table of contents below to find the section you are
looking for.
What
personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with
Lexandria Inc.
and the Services, the choices you make, and the products and
features you use. Learn more about
personal information you disclose to us.
Do we
process any sensitive personal information?
We do not process sensitive personal information.
Do we
receive any information from third parties?
We do not receive any information from third parties.
How do we
process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your
information.
In what
situations and with which parties do we share personal
information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share
your personal information.
How do we
keep your information safe? We have organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Learn more about
how we keep your information
safe.
What are
your rights? Depending on where you are located geographically, the applicable privacy law may mean
you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you
exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access
request
, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more
about what
Lexandria Inc.
does with any information we collect?
Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short:
We collect personal information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining information about us or
our products and Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal
Information Provided by You. The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
-
names
-
email addresses
Sensitive Information.
We do not process sensitive information.
All personal information
that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such
personal information.
Information automatically collected
In
Short:
Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our
Services.
We automatically collect
certain information when you visit, use, or navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes.
Like many businesses, we
also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
2. HOW DO WE PROCESS YOUR
INFORMATION?
In Short: We process your
information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent.
We process
your personal information for a variety of reasons, depending on how you interact with our Services,
including:
- To
facilitate account creation and authentication and otherwise manage user accounts. We may
process your information so you can create and log in to your account, as well as keep your account in
working order.
- To save or protect an
individual's vital interest. We may process your
information when necessary to save or protect an
individual’s vital interest, such as to prevent
harm.
3. WHAT LEGAL BASES DO WE RELY
ON TO PROCESS YOUR INFORMATION?
In Short: We
only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e. , legal basis) to
do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into
or fulfill our contractual
obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you are located
in the EU or UK, this section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain the valid
legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases
to process your personal information:
- Consent. We
may process your information if you have given us permission
(i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legal
Obligations. We may process your information
where we believe it is necessary for compliance with our
legal obligations, such as to cooperate with a law
enforcement body or regulatory agency, exercise or defend
our legal rights, or disclose your information as evidence
in litigation in which we are involved.
- Vital Interests.
We may process your information where we believe it is
necessary to protect your vital interests or the vital
interests of a third party, such as situations involving
potential threats to the safety of any
person.
If you are located
in Canada, this section applies to
you.
We may process your information if
you have given us specific permission (i.e. , express consent)
to use your personal information for a specific purpose, or
in situations where your permission can be inferred (i.e.
, implied
consent). You can
withdraw your
consent
at any time.
In some exceptional cases, we may
be legally permitted under applicable law to process your
information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud
detection and prevention
- For business transactions
provided certain conditions are met
- If it is contained in a witness
statement and the collection is necessary to assess,
process, or settle an insurance claim
- For identifying injured, ill, or
deceased persons and communicating with next of
kin
- If we have reasonable grounds to
believe an individual has been, is, or may be victim of
financial abuse
- If it is reasonable to expect
collection and use with consent would compromise the
availability or the accuracy of the information and the
collection is reasonable for purposes related to
investigating a breach of an agreement or a contravention
of the laws of Canada or a province
- If disclosure is required to
comply with a subpoena, warrant, court order, or rules of
the court relating to the production of records
- If it was produced by an
individual in the course of their employment, business, or
profession and the collection is consistent with the
purposes for which the information was produced
- If the collection is solely
for journalistic, artistic, or literary purposes
- If the information is
publicly available and is specified by the
regulations
In
Short: We may share information in
specific situations described in this section and/or
with the following
third parties.
We may need to share your
personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We may use cookies
and other tracking technologies to collect and
store your
information.
We may use cookies
and similar tracking technologies (like web
beacons and pixels) to access or store
information. Specific information about how we
use such technologies and how you can refuse
certain cookies is set out in our Cookie
Notice
.
6. HOW
LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep your
information for as long as necessary to fulfill
the purposes outlined in this privacy notice
unless otherwise required by
law.
We will only keep
your personal information for as long as it is
necessary for the purposes set out in this
privacy notice, unless a longer retention period
is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in
this notice will require us keeping your
personal information for longer than
three (3) months
past the termination of the user's account
.
When we have no
ongoing legitimate business need to process your
personal information, we will either delete or
anonymize such
information, or, if this is not possible (for
example, because your personal information has
been stored in backup archives), then we will
securely store your personal information and
isolate it from any further processing until
deletion is possible.
7. HOW DO
WE KEEP YOUR INFORMATION
SAFE?
In
Short: We aim to protect
your personal information through a system of
organizational
and technical security
measures.
We have
implemented appropriate and reasonable technical
and
organizational
security measures designed to protect the
security of any personal information we process.
However, despite our safeguards and efforts to
secure your information, no electronic
transmission over the Internet or information
storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our
security and improperly collect, access, steal,
or modify your information. Although we will do
our best to protect your personal information,
transmission of personal information to and from
our Services is at your own risk. You should
only access the Services within a secure
environment.
8. DO WE
COLLECT INFORMATION FROM
MINORS?
In
Short: We do not knowingly
collect data from or market to children under
18 years of age
.
We do not
knowingly solicit data from or market to
children under 18 years of age. By using the
Services, you represent that you are at least 18
or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use
of the Services. If we learn that personal
information from users less than 18 years of age
has been collected, we will deactivate the
account and take reasonable measures to promptly
delete such data from our records. If you become
aware of any data we may have collected from
children under age 18, please contact us at
[email protected]
.
9. WHAT
ARE YOUR PRIVACY
RIGHTS?
In
Short:
In some
regions, such as
the European Economic Area (EEA), United
Kingdom (UK), and Canada , you have
rights that allow you greater access to and
control over your personal information.
You may
review, change, or terminate your account at
any time.
In some regions
(like the
EEA, UK, and Canada
), you have certain rights under
applicable data protection laws. These may
include the right (i) to request access and
obtain a copy of your personal information, (ii)
to request rectification or erasure; (iii) to
restrict the processing of your personal
information; and (iv) if applicable, to data
portability. In certain circumstances, you may
also have the right to object to the processing
of your personal information. You can make such
a request by contacting us by using the contact
details provided in the section "
HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
"
below.
We will consider
and act upon any request in accordance with
applicable data protection laws.
If you are located
in the EEA or UK and you believe we are
unlawfully processing your personal information,
you also have the right to complain to your
Member
State data protection
authority
or UK data
protection
authority.
If you are located
in Switzerland, you may contact the Federal Data
Protection and Information
Commissioner.
Withdrawing
your consent: If we are relying
on your consent to process your personal
information,
which may be express and/or implied consent
depending on the applicable law, you
have the right to withdraw your consent at any
time. You can withdraw your consent at any time
by contacting us by using the contact details
provided in the section "
HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
"
below .
However, please note
that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable
law allows, will
it affect the processing of your personal
information conducted in reliance on lawful
processing grounds other than consent.
Account
Information
If you would at any time
like to review or change the information in your
account or terminate your account, you can:
-
Log in to your account settings and update your user account.
Upon your request to
terminate your account, we will deactivate or
delete your account and information from our
active databases. However, we may retain some
information in our files to prevent fraud,
troubleshoot problems, assist with any
investigations, enforce our legal terms and/or
comply with applicable legal
requirements.
Cookies
and similar technologies: Most
Web browsers are set to accept cookies by
default. If you prefer, you can usually choose
to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain
features or services of our Services. You may
also opt out of
interest-based advertising by
advertisers on
our Services.
If you have questions or
comments about your privacy rights, you may email
us at [email protected]
.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers
and some mobile operating systems and mobile
applications include a Do-Not-Track ( "DNT" )
feature or setting you can activate to signal
your privacy preference not to have data about
your online browsing activities monitored and
collected. At this stage no uniform technology
standard for
recognizing and
implementing DNT signals has been finalized . As
such, we do not currently respond to DNT browser
signals or any other mechanism that
automatically communicates your choice not to be
tracked online. If a standard for online
tracking is adopted that we must follow in the
future, we will inform you about that practice
in a revised version of this privacy
notice.
11. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes, if you are a
resident of California, you are granted
specific rights regarding access to your
personal
information.
California Civil
Code Section 1798.83, also known as the "Shine The
Light"
law, permits our users who are California
residents to request and obtain from us, once a
year and free of charge, information about
categories of personal information (if any) we
disclosed to third parties for direct marketing
purposes and the names and addresses of all
third parties with which we shared personal
information in the immediately preceding
calendar year. If you are a California resident
and would like to make such a request, please
submit your request in writing to us using the
contact information provided
below.
If you are under
18 years of age, reside in California, and have
a registered account with Services, you have the
right to request removal of unwanted data that
you publicly post on the Services. To request
removal of such data, please contact us using
the contact information provided below and
include the email address associated with your
account and a statement that you reside in
California. We will make sure the data is not
publicly displayed on the Services, but please
be aware that the data may not be completely or
comprehensively removed from all our systems
(e.g. ,
backups, etc.).
CCPA Privacy
Notice
The
California Code of Regulations defines a
"resident"
as:
(1) every
individual who is in the State of California for
other than a temporary or transitory purpose
and
(2) every
individual who is domiciled in the State of
California who is outside the State of
California for a temporary or transitory
purpose
All other
individuals are defined as "non-residents."
If this definition
of "resident"
applies to you, we must adhere to certain rights
and obligations regarding your personal
information.
What
categories of personal information do we
collect?
We have collected
the following categories of personal information
in the past twelve (12) months:
Category | Examples | Collected |
A.
Identifiers
|
Contact
details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name
|
|
B.
Personal information categories listed
in the California Customer Records
statute
|
Name,
contact information, education,
employment, employment history, and
financial
information
|
|
C.
Protected classification characteristics
under California or federal
law
|
Gender and
date of birth
|
|
D.
Commercial
information
|
Transaction
information, purchase history, financial
details, and payment
information
|
|
E.
Biometric
information
|
Fingerprints
and voiceprints
|
|
F.
Internet or other similar network
activity
|
Browsing
history, search history, online
|
|
G.
Geolocation data
|
Device
location
|
|
H. Audio,
electronic, visual, thermal, olfactory,
or similar
information
|
Images and
audio, video or call recordings created
in connection with our business
activities
|
|
I.
Professional or employment-related
information
|
Business
contact details in order to provide you
our Services at a business level or job
title, work history, and professional
qualifications if you apply for a job
with us
|
|
J.
Education
Information
|
Student
records and directory
information
|
|
K.
Inferences drawn from other personal
information
|
Inferences
drawn from any of the collected personal
information listed above to create a
profile or summary about, for example,
an individual’s preferences and
characteristics
|
|
L. Sensitive Personal Information |
|
|
We may also
collect other personal information outside of
these categories through instances where you
interact with us in person, online, or by
phone or mail in the context of:
- Receiving help
through our customer support
channels;
- Participation
in customer surveys or contests;
and
- Facilitation
in the delivery of our Services and to
respond to your inquiries.
How do
we use and share your personal
information?
You may contact
us
by email at
[email protected]
,
or by referring to
the contact details at the bottom of this
document.
If you are using
an
authorized
agent to exercise your right to opt out we may
deny a request if the authorized
agent does not submit proof that they have
been validly
authorized to
act on your behalf.
Will
your information be shared with anyone
else?
We may disclose
your personal information with our service
providers pursuant to a written contract
between us and each service provider. Each
service provider is a for-profit entity that
processes the information on our behalf,
following the same strict privacy protection
obligations mandated by the
CCPA.
We may use your
personal information for our own business
purposes, such as for undertaking internal
research for technological development and
demonstration. This is not considered to be
"selling"
of your personal information.
Your
rights with respect to your personal
data
Right to
request deletion of the data — Request to
delete
You can ask for
the deletion of your personal information. If
you ask us to delete your personal
information, we will respect your request and
delete your personal information, subject to
certain exceptions provided by law, such as
(but not limited to) the exercise by another
consumer of his or her right to free speech,
our compliance requirements resulting from a
legal obligation, or any processing that may
be required to protect against illegal
activities.
Right to be
informed — Request to
know
Depending on the
circumstances, you have a right to know:
- whether we
collect and use your personal
information;
- the categories
of personal information that we
collect;
- the purposes
for which the collected personal information
is used;
- whether we
sell or share personal information to third
parties;
- the categories
of personal information that we sold,
shared, or disclosed for a business
purpose;
- the categories
of third parties to whom the personal
information was sold, shared, or disclosed
for a business purpose;
- the business
or commercial purpose for collecting,
selling, or sharing personal information;
and
- the specific
pieces of personal information we collected
about you.
In accordance
with applicable law, we are not obligated to
provide or delete consumer information that is
de-identified in response to a consumer
request or to re-identify individual data to
verify a consumer
request.
Right to
Non-Discrimination for the Exercise of a
Consumer’s Privacy
Rights
We will not
discriminate against you if you exercise your
privacy rights.
Right to Limit Use
and Disclosure of Sensitive Personal
Information
We do not process
consumer's sensitive personal information.
Verification
process
Upon receiving
your request, we will need to verify your
identity to determine you are the same person
about whom we have the information in our
system. These verification efforts require us
to ask you to provide information so that we
can match it with information you have
previously provided us. For instance,
depending on the type of request you submit,
we may ask you to provide certain information
so that we can match the information you
provide with the information we already have
on file, or we may contact you through a
communication method (e.g. ,
phone or email) that you have previously
provided to us. We may also use other
verification methods as the circumstances
dictate.
We will only use
personal information provided in your request
to verify your identity or authority to make
the request. To the extent possible, we will
avoid requesting additional information from
you for the purposes of verification. However,
if we cannot verify your identity from the
information already maintained by us, we may
request that you provide additional
information for the purposes of verifying your
identity and for security or fraud-prevention
purposes. We will delete such additionally
provided information as soon as we finish
verifying you.
Other privacy
rights
- You may object
to the processing of your personal
information.
- You may
request correction of your personal data if
it is incorrect or no longer relevant, or
ask to restrict the processing of the
information.
- You can
designate an
agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized
- You may
request to opt out from future selling or
sharing of your personal information to
third parties. Upon receiving an opt-out
request, we will act upon the request as
soon as feasibly possible, but no later than
fifteen (15) days from the date of the
request submission.
To exercise
these rights, you can contact us
by
email at
[email protected] ,
or by referring to
the contact details at the bottom of this
document. If you have a complaint about how we
handle your data, we would like to hear from
you.
12. DO VIRGINIA
RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are
a resident of Virginia, you may be granted
specific rights regarding access to and use of
your personal information.
Virginia CDPA
Privacy Notice
Under the Virginia
Consumer Data Protection Act
(CDPA):
If this definition
"consumer"
applies to you, we must adhere to certain rights
and obligations regarding your personal
data.
The information we
collect, use, and disclose about you will vary
depending on how you interact with Lexandria Inc. and our
Services. To find out more, please visit the
following links:
Your rights with
respect to your personal
data
- Right to be
informed whether or not we are processing your
personal data
- Right to access
your personal data
- Right to correct
inaccuracies in your personal data
- Right to request
deletion of your personal data
- Right to obtain
a copy of the personal data you previously
shared with us
- Right to opt out
of the processing of your personal data if it
is used for targeted advertising, the sale of
personal data, or profiling in furtherance of
decisions that produce legal or similarly
significant effects (
"profiling" )
Exercise your rights
provided under the Virginia CDPA
More information about
our data collection and sharing practices can be
found in this privacy notice .
If you are using
an authorized
agent to exercise your rights, we may deny a
request if the
authorized
agent does not submit proof that they have been
validly
authorized to
act on your behalf.
Verification
process
We may request
that you provide additional information
reasonably necessary to verify you and your
consumer's request. If you submit the request
through an
authorized
agent, we may need to collect additional
information to verify your identity before
processing your request.
Upon receiving
your request, we will respond without undue
delay, but in all cases, within forty-five (45)
days of receipt. The response period may be
extended once by forty-five (45) additional days
when reasonably necessary. We will inform you of
any such extension within the initial 45-day
response period, together with the reason for
the extension.
Right to
appeal
If we decline to
take action regarding your request, we will
inform you of our decision and reasoning behind
it. If you wish to
appeal our decision, please email us at
[email protected]
. Within sixty
(60) days of receipt of an appeal, we will
inform you in writing of any action taken or not
taken in response to the appeal, including a
written explanation of the reasons for the
decisions. If your appeal if denied, you may
contact the
Attorney General to
submit a complaint.
13. DO
WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this
notice as necessary to stay compliant with
relevant laws.
We may update
this privacy notice from time to time. The
updated version will be indicated by an
updated
"Revised"
date and the updated version will be effective
as soon as it is accessible. If we make
material changes to this privacy notice, we
may notify you either by prominently posting a
notice of such changes or by directly sending
you a notification. We encourage you to review
this privacy notice frequently to be informed
of how we are protecting your
information.
14. HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have
questions or comments about this notice, you
may
email
us at
[email protected]
or by
post
to:
15. HOW
CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?
This privacy policy was created using Termly's Privacy
Policy Generator.